Art der Publikation: Beitrag in Sammelwerk

A Literature-Based Derivation of a Meta-Framework for IT Business Value

Autor(en):

Seufert, S.; Wulfert, T.; Wernsdörfer, J; Schütte, R.

Herausgeber:

Filipe, J.; Smialek, M.; Brodsky, A.; Hammoudi, S.

Titel des Sammelbands:

Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS), Volume 2

Seiten:

291-302

Verlag:

SCITEPRESS – Science and Technology Publications

Ort(e):

Online Streaming

Veröffentlichung:

2021

Zitation:

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Kurzfassung

The business value of IT in companies is a highly discussed topic in information systems research. While the IT business value is an agreed upon term, its decomposition and assessment on a more detailed level is ambiguous in literature and practice. However, assessing the IT business value is pivotal for goal-oriented IT management. Therefore, we suggest a hierarchical decomposition of the IT business value along aggregated impacts and atomic impacts. We introduce a taxonomy to gain a better understanding of what types of atomic impacts may be caused by IT investments. With the help of the taxonomy, we classify a total of 957 values from existing value catalogs and derive 29 archetypal IT impacts grouped by a company’s business units. Bundling this grouping with exemplary impacts for the IT value assessment, we finally propose an IT value meta-framework for the structured business value assessment.